Returns & Exchanges
At Deacon & Son, we take pride in the quality of our goods and offer a 30-day return window for items in their original, unused condition. Whether you need a different size or a full refund, our team is committed to making the process as seamless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the packing slip is included inside the box.
Affix the Label
Print the prepaid shipping label provided via email and attach it firmly to the outside of your package, covering any previous shipping marks.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing